Customer Engagement

Gain competitive edge with our Customer Engagement solutions

Reimagine customer service and contact center experiences by automating processes and augmenting your agents with Google’s out-of-the box Contact Center AI tools. Learn how.

Leverage any available data and advanced AI to gain real-time insights, predict customer behaviors, and optimize Customer Lifetime Value (CLV). Learn how.

AI for Contact Center | Tekoäly asiakaspalvelun avuksi

Learn how our customer POP Bank does it

POP Bank: Banking services forerunner offers even better customer service with help from Codento and Google Cloud. Generative AI chatbot has made agents’ work faster and onboarding more efficient Global travel booking company

Customer ENGAGEMENT

Why Codento?

Google’s superior platform and pre-set tools

Easy adoption and superior developer experience, faster time-to-value with templates for Retail AI, Looker analytics, BigQuery and Customer Lifetime Value and leading Generative AI tools for producing the right content.

Codento’s extensive experience

Ready templates for utilizing AI on different scenarios, leading Nordic Google Cloud Platform experts to customize any of your business scenarios, satisfied employees who serve satisfied clients with pioneer mindset, empathy, and perseverance, and ability to harness all your data sources to provide better insights and recommendations for action.

Questions on Customer Engagement?

We would love to hear from you and help to solve your challenges! Wherever you are in your customer engagement journey, we have the expertise to make it a smooth experience.

  • How to find the right opportunities with AI? 🛠️
  • How to exceed customer expectations with AI? 🏂
  • How to optimize my profits with AI? ⛅
  • How to start my AI journey in customer engagement? 🤔