Customer Insights and Predictions

Leverage any available data and advanced AI to gain real-time insights, predict customer behaviors, and optimize Customer Lifetime Value (CLV).

Familiar Challenges

Identify the next best action towards the customer
Decrease customer churn
Optimize pricing/features per customer segment
Forecast demand

Our Solution

Customer journey analytics
Customer support insights
Marketing optimization
Personalization
Demand Forecasting
Customer Behavior and VoC Analysis

Our Unique Value

Existing and direct integrations with Google Cloud analytics tools
Possibility to combine Google Cloud with Google’s marketing data tools

Machine Learning on Google Cloud | Koneoppiminen

Our Customer Insight and Predictions References

Vinka Predicts Transportation Demand with Machine Learning on Google Cloud. Codento developed a solution that utilizes artificial intelligence and location data, which can be used to predict the number of orders simultaneously in time and place.

Google Cloud Capabilities

Vertex AI
Big Query
Looker

How to Get Started

Summarize call transcripts or emails
Gen AI summarization
Multi-lingual support
Smart reply
Generative steering flow
Generative AI bots