Conversational Product Search

Improve customer satisfaction by providing a frictionless and intuitive shopping experience, with AI-powered search, browse, recommendations and catalogue enrichment that help them quickly find the products they need

Familiar Challenges?

  • Poor quality search results and recommendation
  • Incorrect  products and content to shoppers
  • Abandoned shopping sessions due to irrelevant search results
  • Lack the ability to understand the relationship between words in a query and produce poor results based on simple word matching

Our Solution and Customer Benefits

Expert consulting of conversational product search based on Google Cloud will enable:

  • Multi-modal approach to product discovery, including recommendations, vision-based search, and conversational search
  • Understand user intent in searches and provide highly relevant, personalized selections of products.
  • Maximizes e-commerce revenues

Our Unique Value

  • Fast time-to-value

  • Specialization on Google Cloud data analytics

  • Vertex AI Search for Retail is built upon Google’s NLP and advanced understanding of user intent and context

  • AI-driven optimization based on business KPIs such as conversion and revenue is included

Predictive Maintenance

Our Conversational Product Search References

Vertex AI Search for Retail supports thousands of e-commerce customers, processing billions of API requests monthly. Some of Google's own references include Macy’s and Love’s. Contact us for more information on Codento's experience on Vertex AI.

Google Cloud Capabilities

  • Vertex AI Search

  • Document AI APIs 

  • RAG APIs

  • Vector Search and Text Embeddings

  • Document Processing API

  • Grounded Gemini

  • BigQuery

How to Get Started

  • Data ingestion, maintaining an up-to-date product catalog, and adhering to recommended event ingestion methods

  • Real-time event tracking including impression data.

  • Implementing A/B testing

     

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