Customer Insights and Predictions
Leverage any available data and advanced AI to gain real-time insights, predict customer behaviors, and optimize Customer Lifetime Value (CLV).
Familiar Challenges?
Increasing customer acquisition and retention
Enhancing customer experience
Identifying the next best action towards the customer
Optimizing pricing, features, and campaigns per customer segment
Forecasting demand
Our Solution and Customer Benefits
Expert consulting to develop and deliver customer data platforms and related solutions on Google Cloud for customer data analysis, predictions, and actionable insights. This will enable:
- Advanced customer segmentation and profiling
- Accurate predictive analytics and modeling
- Customer Lifetime Value (CLV) analysis to predict the expected value of a customer over time and optimize long-term profitability
- Trend analysis and forecasting to see what’s next
- Robust data governance and quality to unlock insights and stay compliant
- AI and machine learning for personalization
Our Unique Value
Existing and direct integrations with Google Cloud analytics tools
Possibility to combine Google Cloud with Google’s marketing data tools
Our Customer Insight and Predictions References
Google Cloud Capabilities
- Vertex AI
- Big Query
- Looker
How to Get Started
Summarize call transcripts or emails
Gen AI summarization
Multi-lingual support
Smart reply
Generative steering flow
Generative AI bots
